O INSPER E ESTE REPOSITÓRIO NÃO DETÊM OS DIREITOS DE USO E REPRODUÇÃO DOS CONTEÚDOS AQUI REGISTRADOS. É RESPONSABILIDADE DO USUÁRIO VERIFICAR OS USOS PERMITIDOS NA FONTE ORIGINAL, RESPEITANDO-SE OS DIREITOS DE AUTOR OU EDITORANDRÉ LUIS DE CASTRO MOURA DUARTEDiSerio, Luiz CarlosBrito, Luiz Artur Ledur2023-07-132023-07-132009https://repositorio.insper.edu.br/handle/11224/5756This paper used the SEADE database on 1,200 manufacturing companies, located in São Paulo state, active in 14 different industries, to test the relationship between certain operational practices, such as quality, just in time, ISO certifications and level of outsourcing with organizations’ performance. The study used a multiple regression technique and performance was measured in terms of Profitability and Revenue Growth Rate. Generally, no relationship between these practices and performance could be found. The findings were unable to support the large body of literature in operations management that establishes this link based on anecdotal evidence. Level of outsourcing was the only consistently related variable, negatively related with both profitability and growth.14 p.DigitalInglêsworking paperoperational practicesperformanceresource-based viewBEWP 052/2009