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URI permanente desta comunidadehttps://repositorio.insper.edu.br/handle/11224/3235

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    Trabalho de Evento
    The impact of salespeople collaboration with marketing and customer service on performance
    (2018) DANNY PIMENTEL CLARO; CARLA SOFIA DIAS MOREIRA RAMOS
    We address the growing interest on intrafirm sales networks, more specifically the area of sales-marketing, sales customer service cross-functional collaboration, by providing scholars and managers with insights on how salespeople effectively manage intrafirm network ties with colleagues in other key functions.