Artigos Acadêmicos e Noticiosos

URI permanente desta comunidadehttps://repositorio.insper.edu.br/handle/11224/3226

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Agora exibindo 1 - 3 de 3
  • Artigo Científico
    Quality Perception of São Paulo Transportation Services: A Sentiment Analysis of Citizens’ Satisfaction Regarding Bus Terminuses
    (2024) Beck, Donizete; Teixeira, Marco; Maróstica, Juliana; Ferasso, Marcos
    Purpose: To explore citizens’ satisfaction with all Bus Terminuses (BTs) in São Paulo City, Brazil. Method: This study performed a Sentiment Analysis of citizens' perception of 32 BTs of São Paulo, composed of 8,371 user comments on Google Maps. Originality/Relevance: This study highlights the role of Sentiment Analysis as an optimal tool for Stakeholder Analysis in the Urban Context. Findings: First, Sentiment Analysis is a valuable source for stakeholder oriented urban management. Second, sentiment Analysis provides detailed information about citizen satisfaction, providing valuable cues for urban managers to improve public service quality. Third, Smart Sustainable Cities can provide multiple and massive quantities of data that all kinds of urban stakeholders can use in decision-making processes, which helps perform Sentiment Analysis. Fourth, Sentiment Analysis is helpful for BT managers to improve BT services based on the users' feelings. Finally, further studies should explore sentiment classification in Sentiment Analysis of the critical aspects unfolded in this study as well as for exploring responsiveness of municipal public services. Methodological Contributions: This study demonstrated that Sentiment Analysis can be a method for scrutinizing stakeholders' opinions and perceptions about governmental services at the city level. Practitioner Contributions: Urban Planners, Transportation Policy Makers, and Urban Managers can use Sentiment Analysis to foster stakeholder-oriented management, which in turn fosters democracy and urban performance.
  • Artigo Científico
    Using bundling to visualize multivariate urban mobility structure patterns in the São Paulo metropolitan area
    (2021) Martins, Tallys G.; Lago, Nelson; Santana, Eduardo F. Z.; Telea, Alexandru; Kon, Fabio; Souza, Higor A. de
    Internet-based technologies such as IoT, GPS-based systems, and cellular networks enable the collection of geolocated mobility data of millions of people in large metropolitan areas. In addition, large, public datasets are made available on the Internet by open government programs, providing ways for citizens, NGOs, scientists, and public managers to perform a multitude of data analysis with the goal of better understanding the city dynamics to provide means for evidence-based public policymaking. However, it is challenging to visualize huge amounts of data from mobility datasets. Plotting raw trajectories on a map often causes data occlusion, impairing the visual analysis. Displaying the multiple attributes that these trajectories come with is an even larger challenge. One approach to solve this problem is trail bundling, which groups motion trails that are spatially close in a simplified representation. In this paper, we augment a recent bundling technique to support multi-attribute trail datasets for the visual analysis of urban mobility. Our case study is based on the travel survey from the São Paulo Metropolitan Area, which is one of the most intense traffic areas in the world. The results show that bundling helps the identification and analysis of various mobility patterns for different data attributes, such as peak hours, social strata, and transportation modes.
  • Artigo Científico
    Transitioning to a driverless city: Evaluating a hybrid system for autonomous and non-autonomous vehicles
    (2021) Santana, Eduardo Felipe Zambom; Covas, Gustavo; Duarte, Fábio; Santi, Paolo; Ratti, Carlo; Kon, Fabio
    Autonomous vehicles will transform urban mobility. However, before being fully implemented, autonomous vehicles will navigate cities in mixed-traffic roads, negotiating traffic with human-driven vehicles. In this work, we simulate a system of autonomous vehicles co-existing with human-driven vehicles, analyzing the consequences of system design choices. The system consists of a network of arterial roads with exclusive lanes for autonomous vehicles where they can travel in platoons. This paper presents the evaluation of this system in realistic scenarios evaluating the impacts of the system on travel time using mesoscopic traffic simulation. We used real data from the metropolis of São Paulo to create the simulation scenarios. The results show that the proposed system would bring reductions to the average travel time of the city commuters and other benefits such as the reduction of the space required to handle all the traffic.