How transgressor's moral identity leads to high-quality apologies: The positive effects of guilt

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dc.contributor.authorTATIANA IWAI
dc.contributor.authorCarvalho, João Vinícius de França
dc.contributor.authorIslam, Gazi
dc.coverage.paisNão Informadopt_BR
dc.creatorCarvalho, João Vinícius de França
dc.creatorIslam, Gazi
dc.date.accessioned2024-02-15T20:32:10Z
dc.date.available2024-02-15T20:32:10Z
dc.date.issued2023
dc.description.abstractComprehensive apologies are effective strategies to solve interpersonal conflict and promote reconciliation. However, transgressors tend to avoid providing comprehensive apologies because it is more threatening to do so. As a result, transgressors usually offer perfunctory apologies and hinder their own chances of being forgiven. Given the importance of promoting high-quality apologies, we investigate the role of moral identity in increasing apology comprehensiveness. Across three studies using a combination of experimental and correlational designs with autobiographical recall paradigm, we demonstrate that transgressors high in moral identity feel guiltier after committing a transgression. As a result, they offer more comprehensive apologies. Moreover, the effects of guilt on transgressors' apologizing are conditional on the perceived apology effectiveness. Guilt is particularly important to boost apology quality when perceived apology effectiveness is low. In such cases, guilt leads transgressors to make more reparative efforts towards reconciliation despite the low possibility of apology's acceptance.pt_BR
dc.description.notesProdução vinculada do Insper Conhecimento.pt_BR
dc.format.extentp. 1486 - 1505pt_BR
dc.format.mediumDigitalpt_BR
dc.identifier.doi10.1111/bjso.12644pt_BR
dc.identifier.issn0144-6665pt_BR
dc.identifier.issn2044-8309pt_BR
dc.identifier.issue3pt_BR
dc.identifier.urihttps://repositorio.insper.edu.br/handle/11224/6425
dc.identifier.volume62pt_BR
dc.language.isoInglêspt_BR
dc.publisherThe British Psychological Societypt_BR
dc.publisherWiley-Blackwell
dc.relation.ispartofThe British Journal of Social Psychologypt_BR
dc.rights.licenseO INSPER E ESTE REPOSITÓRIO NÃO DETÊM OS DIREITOS DE USO E REPRODUÇÃO DOS CONTEÚDOS AQUI REGISTRADOS. É RESPONSABILIDADE DO USUÁRIO VERIFICAR OS USOS PERMITIDOS NA FONTE ORIGINAL, RESPEITANDO-SE OS DIREITOS DE AUTOR OU EDITOR.pt_BR
dc.titleHow transgressor's moral identity leads to high-quality apologies: The positive effects of guiltpt_BR
dc.typejournal article
dspace.entity.typePublication
local.subject.cnpqMultidisciplinarpt_BR
local.typeArtigo Científicopt_BR
relation.isAuthorOfPublicationf71553e1-442c-49f6-b112-3149b54aafb6
relation.isAuthorOfPublication.latestForDiscoveryf71553e1-442c-49f6-b112-3149b54aafb6
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