Explaining transgressions with moral disengagement strategies and their effects on trust repair

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dc.contributor.authorTATIANA IWAI
dc.contributor.authorCarvalho, João Vinícius de França
dc.contributor.authorLalli, Victor Marson
dc.coverage.cidadeRio de Janeiropt_BR
dc.coverage.paisBrasilpt_BR
dc.creatorCarvalho, João Vinícius de França
dc.creatorLalli, Victor Marson
dc.date.accessioned2022-10-22T15:38:19Z
dc.date.available2022-10-22T15:38:19Z
dc.date.issued2018
dc.description.notesTexto Completopt_BR
dc.description.otherWhen providing explanations for a transgression, the offender may use verbal statements based on moral disengagement strategies to mitigate the negative consequences of a trust violation. That is, the offender may try to reframe unethical acts to appear less harmful, or displace responsibility for the wrongdoing, or distort the consequences of his or her actions in order to address the repair of a damage of a trust violation. Based on this, we examined the effects of these explanations based on different moral disengagement strategies on trust repair. The results of a scenario-based experiment show that both the moral justification and the displacement of responsibility strategies elicited higher trusting intentions compared to the distortion of consequences strategy. This effect was mediated by trusting beliefs toward the offender. These findings suggest that reframing the unethical conduct as targeting a greater good, as well as obscuring personal agency for the detrimental conduct, may be more effective to repair trust than misrepresenting the consequences of the immoral acts.pt_BR
dc.format.extentp. 2-23pt_BR
dc.format.mediumDigitalpt_BR
dc.identifier.doihttp://dx.doi.org/10.1590/1807-7692bar2018180016pt_BR
dc.identifier.issn1807-7692pt_BR
dc.identifier.issue4pt_BR
dc.identifier.urihttps://repositorio.insper.edu.br/handle/11224/4389
dc.identifier.volume15pt_BR
dc.language.isoPortuguêspt_BR
dc.publisherANPADpt_BR
dc.relation.ispartofBrazilian Administration Review (BAR)pt_BR
dc.rights.licenseO INSPER E ESTE REPOSITÓRIO NÃO DETÊM OS DIREITOS DE USO E REPRODUÇÃO DOS CONTEÚDOS AQUI REGISTRADOS. É RESPONSABILIDADE DOS USUÁRIOS INDIVIDUAIS VERIFICAR OS USOS PERMITIDOS NA FONTE ORIGINAL, RESPEITANDO-SE OS DIREITOS DE AUTOR OU EDITORpt_BR
dc.subject.keywordsmoral disengagement strategiespt_BR
dc.subject.keywordsexplanationspt_BR
dc.subject.keywordstrusting intentionspt_BR
dc.subject.keywordstrusting beliefspt_BR
dc.titleExplaining transgressions with moral disengagement strategies and their effects on trust repairpt_BR
dc.typejournal article
dspace.entity.typePublication
local.typeArtigo Científicopt_BR
relation.isAuthorOfPublicationf71553e1-442c-49f6-b112-3149b54aafb6
relation.isAuthorOfPublication.latestForDiscoveryf71553e1-442c-49f6-b112-3149b54aafb6
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