Does Ownership Affect the Variability of the Production Process? Evidence from International Courier Services

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dc.contributor.authorHsieh, Chihmao
dc.contributor.authorSERGIO GIOVANETTI LAZZARINI
dc.contributor.authorNickerson, Jackson A.
dc.contributor.authorLaurini, Marcio
dc.coverage.cidadeNão informadopt_BR
dc.coverage.paisNão Informadopt_BR
dc.creatorHsieh, Chihmao
dc.creatorNickerson, Jackson A.
dc.creatorLaurini, Marcio
dc.date.accessioned2022-10-15T19:35:37Z
dc.date.available2022-10-15T19:35:37Z
dc.date.issued2010
dc.description.otherA firm often must ensure that products or services it produces match customer expectations. We define variability as any deviation in a production process yielding products or services whose attributes differ from the firm’s stated target specifications. Firms pursuing products marked by low variability are more subject to maladaptation costs if production processes are not adjusted to avoid nonconformities. Furthermore, such adjustments often require idiosyncratic investments (e.g., dedicated information technology systems), thereby creating contractual hazards and potential underinvestment. We hypothesize that ownership of sequential activities in the value chain helps mitigate problems associated with maladaptation as well as suboptimalities in transaction-specific investment, thereby resulting in lower variability. Using data on delivery times from the Japanese international courier and small package services industry, we assess the variability-reducing role of ownership in two complementary ways. The first approach is parametric, allowing us to assess the impact of ownership on the variance associated with delivery time; here we focus on shipments that frequently fail to arrive precisely within the time period initially expected by customers. The second approach is more consistent with the notion of reliability, or the likelihood that shipments will not arrive later than expected: we nonparametrically estimate the distribution of deviations between actual and expected delivery time, and verify how distinct organizational choices change the distribution. Ownership of multiple segments yields a particularly pronounced effect on both variance and reliability. Ownership bestows variability-reducing benefits of ownership, especially when ownership is observed in multiple stages of the value chain.pt_BR
dc.format.extentp. 892-912pt_BR
dc.format.mediumDigitalpt_BR
dc.identifier.doi10.1287/orsc.1090.0482pt_BR
dc.identifier.issn1526-5455pt_BR
dc.identifier.issue4pt_BR
dc.identifier.urihttps://repositorio.insper.edu.br/handle/11224/4317
dc.identifier.volume21pt_BR
dc.language.isoInglêspt_BR
dc.publisherInformspt_BR
dc.relation.ispartofOrganization Sciencept_BR
dc.rights.licenseO INSPER E ESTE REPOSITÓRIO NÃO DETÊM OS DIREITOS DE USO E REPRODUÇÃO DOS CONTEÚDOS AQUI REGISTRADOS. É RESPONSABILIDADE DOS USUÁRIOS INDIVIDUAIS VERIFICAR OS USOS PERMITIDOS NA FONTE ORIGINAL, RESPEITANDO-SE OS DIREITOS DE AUTOR OU EDITORpt_BR
dc.subject.keywordsorganizational choicept_BR
dc.subject.keywordscontractingpt_BR
dc.subject.keywordsgovernancept_BR
dc.subject.keywordsreliabilitypt_BR
dc.subject.keywordsvariancept_BR
dc.subject.keywordsvariabilitypt_BR
dc.titleDoes Ownership Affect the Variability of the Production Process? Evidence from International Courier Servicespt_BR
dc.typejournal article
dspace.entity.typePublication
local.subject.cnpqCiências Sociais Aplicadaspt_BR
local.typeArtigo Científicopt_BR
relation.isAuthorOfPublication4ee022f9-7466-405d-ae1a-6b1e33f611e8
relation.isAuthorOfPublication.latestForDiscovery4ee022f9-7466-405d-ae1a-6b1e33f611e8

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