What goes around, comes around: job referrals through relation between social ties and organizational citizenship behavior
Autores
White, Sean R
Orientador
Islam, Gazi
Co-orientadores
Citações na Scopus
Tipo de documento
Dissertação
Data
2012
Resumo
What types of citizenship behavior and ties are associated with teammates’ disposition to
refer someone to a professional project? Assuming that referral hiring is a strategy to
overcome information assymetries in the selection process and that referals are made
according to the assessment of a professional’s demonstrated contributions to team
performance, I study both network configurations in teams and evaluations of Organizational
Citizenship Behavior (OCB) to identify which are associated with colleagues’ disposition to
provide these professional with a job referral. Ties are evaluated in terms of Contact
Frequency and Perceived Closeness, while OCB is studied using Williams & Anderson’s
(1991) factors, where OCB is presented in terms of being in-role (IRB) and extra-role, where
extra-role is subdivided in behavior directed to the individual (OCBI) and behavior directed
toward the group (OCBO). I study the associations between OCB and tie characteristics. I
also introduce the concept of Tie Salience, which is a measure of the intensity of the tie
relative to the other ties present in the group in which the dyad is embedded, finding that
salience plays an importante role in building a tie within a team. I test the model through
Structural Equations estimated on data obtained through a survey and find a system that
regulates building personal relationships with group interests. I also find significant effects of
Extra-Role behavior on Perceived Closeness.
Palavras-chave
Contratação por referência; Comportamentos de cidadania organizacional (OCB); Teoria de redes sociais; Referral hiring; Organizational citizenship behavior (OCB); Social networks
Titulo de periódico
URL da fonte
Título de Livro
URL na Scopus
Idioma
Português