What goes around, comes around: job referrals through relation between social ties and organizational citizenship behavior

Imagem de Miniatura

Autores

White, Sean R

Orientador

Islam, Gazi

Co-orientadores

Citações na Scopus

Tipo de documento

Dissertação

Data

2012

Unidades Organizacionais

Resumo

What types of citizenship behavior and ties are associated with teammates’ disposition to refer someone to a professional project? Assuming that referral hiring is a strategy to overcome information assymetries in the selection process and that referals are made according to the assessment of a professional’s demonstrated contributions to team performance, I study both network configurations in teams and evaluations of Organizational Citizenship Behavior (OCB) to identify which are associated with colleagues’ disposition to provide these professional with a job referral. Ties are evaluated in terms of Contact Frequency and Perceived Closeness, while OCB is studied using Williams & Anderson’s (1991) factors, where OCB is presented in terms of being in-role (IRB) and extra-role, where extra-role is subdivided in behavior directed to the individual (OCBI) and behavior directed toward the group (OCBO). I study the associations between OCB and tie characteristics. I also introduce the concept of Tie Salience, which is a measure of the intensity of the tie relative to the other ties present in the group in which the dyad is embedded, finding that salience plays an importante role in building a tie within a team. I test the model through Structural Equations estimated on data obtained through a survey and find a system that regulates building personal relationships with group interests. I also find significant effects of Extra-Role behavior on Perceived Closeness.

Palavras-chave

Contratação por referência; Comportamentos de cidadania organizacional (OCB); Teoria de redes sociais; Referral hiring; Organizational citizenship behavior (OCB); Social networks

Titulo de periódico

URL da fonte

Título de Livro

URL na Scopus

Idioma

Português

Notas

Membros da banca

Área do Conhecimento CNPQ

Citação

Avaliação

Revisão

Suplementado Por

Referenciado Por