Economic Incentives or Communication: How Different Are their Effects on Trust

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dc.contributor.authorTATIANA IWAI
dc.contributor.authorPAULO FURQUIM DE AZEVEDO
dc.coverage.cidadeRio de Janeiropt_BR
dc.coverage.paisBrasilpt_BR
dc.date.accessioned2022-10-23T04:57:46Z
dc.date.available2022-10-23T04:57:46Z
dc.date.issued2016
dc.description.notesTexto completopt_BR
dc.description.otherThis study investigates the effects of economic incentives and communication on the cognitive and behavioral responses after an alleged trust violation. We argue that these responses depend on the type of solution used to foster cooperation between agents. On the cognitive level, we compare the effects that structural (economic incentives) and motivational (communication) solutions exert on trusting beliefs and trusting intentions after an adverse event. On the behavioral level, we compare these effects on the willingness to bear risk. Our experiment shows that, after a negative event, relationships wherein communication is used to foster cooperation are associated to greater external causal attribution, greater perceived benevolence/integrity, and greater willingness to reconcile and to accept risks related to other's behavior. These findings suggest that relationships based on motivational solutions are more resilient to negative events than ones based on structural solutions.pt_BR
dc.format.extentp. 1-25pt_BR
dc.format.mediumDigitalpt_BR
dc.identifier.doihttps://doi.org/10.1590/1807-7692bar2016160032pt_BR
dc.identifier.issn1807-7692pt_BR
dc.identifier.issue3pt_BR
dc.identifier.urihttps://repositorio.insper.edu.br/handle/11224/4405
dc.identifier.volume13pt_BR
dc.language.isoInglêspt_BR
dc.publisherANPADpt_BR
dc.relation.ispartofBrazilian Administration Review (BAR)pt_BR
dc.rights.licenseO INSPER E ESTE REPOSITÓRIO NÃO DETÊM OS DIREITOS DE USO E REPRODUÇÃO DOS CONTEÚDOS AQUI REGISTRADOS. É RESPONSABILIDADE DOS USUÁRIOS INDIVIDUAIS VERIFICAR OS USOS PERMITIDOS NA FONTE ORIGINAL, RESPEITANDO-SE OS DIREITOS DE AUTOR OU EDITORpt_BR
dc.subject.keywordstrust violationpt_BR
dc.subject.keywordscommunicationpt_BR
dc.subject.keywordseconomic incentivespt_BR
dc.subject.keywordstrustworthinesspt_BR
dc.subject.keywordstrustpt_BR
dc.titleEconomic Incentives or Communication: How Different Are their Effects on Trustpt_BR
dc.typejournal article
dspace.entity.typePublication
local.subject.cnpqCiências Humanaspt_BR
local.subject.cnpqCiências Sociais Aplicadaspt_BR
local.subject.cnpqMultidisciplinarpt_BR
local.typeArtigo Científicopt_BR
relation.isAuthorOfPublicationf71553e1-442c-49f6-b112-3149b54aafb6
relation.isAuthorOfPublication25ce9242-4c33-4eb0-8fd6-db1b8dc52452
relation.isAuthorOfPublication.latestForDiscovery25ce9242-4c33-4eb0-8fd6-db1b8dc52452
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