Effects of Knowledge Development and Culture of Competitiveness on the Performance of Service-Oriented and Product-oriented Firms

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dc.contributor.authorANDRÉ LUIS DE CASTRO MOURA DUARTE
dc.contributor.authorMacau, Flavio Romero
dc.contributor.authorBrito, Luiz Artur Ledur
dc.coverage.cidadeNew Jerseypt_BR
dc.coverage.paisEstados Unidospt_BR
dc.creatorMacau, Flavio Romero
dc.creatorBrito, Luiz Artur Ledur
dc.date.accessioned2022-08-05T00:28:10Z
dc.date.available2022-08-05T00:28:10Z
dc.date.issued2016
dc.description.notesTexto completopt_BR
dc.description.otherThe resource-based view explains why some firms outperform others, obtaining superior rents from strategic resources. The challenge is in the measurement of strategic resources, for example, knowledge, and their effects on firm performance. Moreover, results may differ depending upon the unit of analysis (supply chains versus individual firms, manufacturing-oriented versus service-oriented companies), the moderating variables used (e.g., turbulence), and the ways data was collected (e.g., different questionnaires in different countries). To systematically address these challenges in the existing knowledge, this paper measures the role of knowledge development and culture of compet itiveness on firm performance. Empirical evidence is collected from a survey with 843 valid responses from Brazilian firms, tested through linear regressions. The importance of knowledge on firm performance is reaffirmed; however, under turbulent market conditions, performance is impacted differently: while product-oriented firms have to increase efforts on knowledge development (specially through process management), service-oriented focus on their culture of competitiveness (specially through process flexibility).pt_BR
dc.format.extentp. 219-229pt_BR
dc.format.mediumDigitalpt_BR
dc.identifier.doihttp://dx.doi.org/10.1002/kpm.1510pt_BR
dc.identifier.issn10991441pt_BR
dc.identifier.issue3pt_BR
dc.identifier.urihttps://repositorio.insper.edu.br/handle/11224/3868
dc.identifier.volume23pt_BR
dc.language.isoInglêspt_BR
dc.publisherJohn Wiley & Sonspt_BR
dc.relation.ispartofKnowledge and Process Managementpt_BR
dc.rights.licenseO INSPER E ESTE REPOSITÓRIO NÃO DETÊM OS DIREITOS DE USO E REPRODUÇÃO DOS CONTEÚDOS AQUI REGISTRADOS. É RESPONSABILIDADE DOS USUÁRIOS INDIVIDUAIS VERIFICAR OS USOS PERMITIDOS NA FONTE ORIGINAL, RESPEITANDO-SE OS DIREITOS DE AUTOR OU EDITORpt_BR
dc.subject.keywordsprocess managementpt_BR
dc.subject.keywordsfirm performancept_BR
dc.subject.keywordsknowledge developmentpt_BR
dc.titleEffects of Knowledge Development and Culture of Competitiveness on the Performance of Service-Oriented and Product-oriented Firmspt_BR
dc.typejournal article
dspace.entity.typePublication
local.subject.cnpqCiências Sociais Aplicadaspt_BR
local.typeArtigo Científicopt_BR
relation.isAuthorOfPublication88e6dd49-58a7-4c33-adfc-7ba4c3ad2ebe
relation.isAuthorOfPublication.latestForDiscovery88e6dd49-58a7-4c33-adfc-7ba4c3ad2ebe

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