Business service networks and their process of emergence: the case of the Health Cluster Portugal

dc.contributor.authorCARLA SOFIA DIAS MOREIRA RAMOS
dc.contributor.authorRoseira, Catarina
dc.contributor.authorBrito, Carlos
dc.contributor.authorHenneberg, Stephan C.
dc.contributor.authorNaudé, Peter
dc.coverage.paisNão Informadopt_BR
dc.creatorRoseira, Catarina
dc.creatorBrito, Carlos
dc.creatorHenneberg, Stephan C.
dc.creatorNaudé, Peter
dc.date.accessioned2022-08-02T22:38:46Z
dc.date.available2022-08-02T22:38:46Z
dc.date.issued2013
dc.description.abstractBusiness services have been receiving increasing attention from academics, practitioners and policy-makers. Despite the growing interest, this field of research suffers from several limitations: it draws mostly on services marketing theory, and it is grounded mostly in monadic and dyadic studies. This paper contributes to the advance of business services research by addressing these limitations with regard to a specific service-related issue. We carry out an interdisciplinary study by integrating among others an industrial network approach (INA) into the services area, and we thus develop the research at a network level by adopting a services network perspective; furthermore, the study is carried out in a business-to-business context by looking into a health cluster: the Health Cluster Portugal. The article addresses one particular aspect of business services networks: their emergence. We propose a conceptual framework that draws on process-based research and integrates theories from other bodies of research, allowing a rich understanding of how a business service network is created. Our findings point to discontinuities along the emergence of such networks, showing that there is an iterative process underlying their formation, with different theories playing a predominant explanatory role at different stages. This paper contributes to the wider body of literature on services re search by promoting the integration of the INA and other process-related approaches in the area of business services networks, and also provides practitioners and policy-makers with a structured framework to understand how an intentional ‘bottom–up’ business service network may be created or orchestratedpt_BR
dc.format.extentp. 950-968pt_BR
dc.format.mediumDigitalpt_BR
dc.identifier.issn18732062pt_BR
dc.identifier.issue43pt_BR
dc.identifier.urihttps://repositorio.insper.edu.br/handle/11224/3835
dc.language.isoInglêspt_BR
dc.publisherElsevierpt_BR
dc.relation.ispartofIndustrial Marketing Managementpt_BR
dc.relation.urihttps://www.sciencedirect.com/science/article/pii/S0019850113000680pt_BR
dc.rights.licenseO INSPER E ESTE REPOSITÓRIO NÃO DETÊM OS DIREITOS DE USO E REPRODUÇÃO DOS CONTEÚDOS AQUI REGISTRADOS. É RESPONSABILIDADE DOS USUÁRIOS INDIVIDUAIS VERIFICAR OS USOS PERMITIDOS NA FONTE ORIGINAL, RESPEITANDO-SE OS DIREITOS DE AUTOR OU EDITORpt_BR
dc.subjectBusiness service networkpt_BR
dc.subjectIndustrial Network Approachpt_BR
dc.subjectEmergence of networkspt_BR
dc.subjectHealth Cluster Portugalpt_BR
dc.titleBusiness service networks and their process of emergence: the case of the Health Cluster Portugalpt_BR
dc.typejournal article
dspace.entity.typePublication
local.subject.cnpqCiências Sociais Aplicadaspt_BR
local.typeArtigo Científicopt_BR
relation.isAuthorOfPublicationa5e47b3d-97ba-4dfc-9e50-a5a788713577
relation.isAuthorOfPublication.latestForDiscoverya5e47b3d-97ba-4dfc-9e50-a5a788713577
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