The influence of corporate social responsibility on employee satisfaction

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dc.contributor.authorBarakat, Simone R.
dc.contributor.authorGIULIANA ISABELLA
dc.contributor.authorBoaventura, João Maurício Gama
dc.contributor.authorMazzon, José Afonso
dc.coverage.paisNão Informadopt_BR
dc.creatorBarakat, Simone R.
dc.creatorBoaventura, João Maurício Gama
dc.creatorMazzon, José Afonso
dc.date.accessioned2022-10-13T18:29:57Z
dc.date.available2022-10-13T18:29:57Z
dc.date.issued2016
dc.description.otherPurpose The purpose of this paper is to examine the association between corporate social responsibility (CSR) and employee satisfaction. The study proposes and empirically tests two hypotheses: that CSR is positively associated with employee satisfaction, and that organizational image mediates the relationship between CSR and employee satisfaction. Design/methodology/approach The hypotheses were tested through regression analyses, using data from 85,167 questionnaires completed by employees at 381 Brazilian companies, as well as data pertaining to the “breadth” of CSR engagement of those same companies. Findings The results of this study provide evidence that CSR-oriented actions undertaken by companies will lead to a better organizational image, and this, in turn, will lead to greater employee satisfaction. Practical implications Because employee behaviour influences organizational outcomes and higher job satisfaction may lead to greater employee commitment to organizational goals and values, understanding the impact of CSR on employee satisfaction is relevant to corporate performance. Originality/value The study contributes to the body of empirical research on CSR by investigating the underlying mechanisms linking CSR with employee behaviour. Scholars in the area of CSR regularly explore the outcomes and impacts of CSR actions on internal and external stakeholders. However, the impacts of CSR for a critical group of stakeholders – namely, employees – and its underlying mechanisms are understudied in the CSR literature.pt_BR
dc.format.extent2325 - 2339pt_BR
dc.format.mediumDigitalpt_BR
dc.identifier.doihttp://dx.doi.org/10.1108/MD-05-2016-0308pt_BR
dc.identifier.issn0025-1747pt_BR
dc.identifier.issue9pt_BR
dc.identifier.urihttps://repositorio.insper.edu.br/handle/11224/4271
dc.identifier.volume54pt_BR
dc.language.isoInglêspt_BR
dc.publisherEmerald Grouppt_BR
dc.relation.ispartofManagement Decisionpt_BR
dc.rights.licenseO INSPER E ESTE REPOSITÓRIO NÃO DETÊM OS DIREITOS DE USO E REPRODUÇÃO DOS CONTEÚDOS AQUI REGISTRADOS. É RESPONSABILIDADE DOS USUÁRIOS INDIVIDUAIS VERIFICAR OS USOS PERMITIDOS NA FONTE ORIGINAL, RESPEITANDO-SE OS DIREITOS DE AUTOR OU EDITORpt_BR
dc.subject.keywordsCorporate social responsibilitypt_BR
dc.subject.keywordsEmployee satisfactionpt_BR
dc.subject.keywordsOrganizational imagept_BR
dc.titleThe influence of corporate social responsibility on employee satisfactionpt_BR
dc.typejournal article
dspace.entity.typePublication
local.identifier.sourceUrihttps://www.emerald.com/insight/content/doi/10.1108/MD-05-2016-0308/full/html
local.subject.cnpqCiências Sociais Aplicadaspt_BR
local.typeArtigo Científicopt_BR
relation.isAuthorOfPublication394598a8-fe04-4eb9-b54d-adbf1979d28b
relation.isAuthorOfPublication.latestForDiscovery394598a8-fe04-4eb9-b54d-adbf1979d28b
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