Coleção de Trabalhos Apresentados em Eventos
URI permanente para esta coleçãohttps://repositorio.insper.edu.br/handle/11224/3236
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13 resultados
Resultados da Pesquisa
Trabalho de Evento Sales Cross-Functional Collaboration with Marketing and Customer Service: Optimal Interaction Patterns for Different Network Goals(2018) DANNY PIMENTEL CLARO; CARLA SOFIA DIAS MOREIRA RAMOSTrabalho de Evento The Dynamics of Intra-Organizational Sales Network(2014) DANNY PIMENTEL CLARO; CARLA SOFIA DIAS MOREIRA RAMOS; Brashear , Thomas G.Trabalho de Evento Service infusion: does it always pay off?(2019) Santos, Rafael S.; CARLA SOFIA DIAS MOREIRA RAMOS; RINALDO ARTESTrabalho de Evento The impact of salespeople collaboration with marketing and customer service on performance(2018) DANNY PIMENTEL CLARO; CARLA SOFIA DIAS MOREIRA RAMOSWe address the growing interest on intrafirm sales networks, more specifically the area of sales-marketing, sales customer service cross-functional collaboration, by providing scholars and managers with insights on how salespeople effectively manage intrafirm network ties with colleagues in other key functions.Trabalho de Evento Understanding The Drivers Of Sharing Economy And Collaborative Consumption In The Brazilian Market(2019) CARLA SOFIA DIAS MOREIRA RAMOS; ADRIANA BRUSCATO BORTOLUZZO; Minami, Adriana LuriTrabalho de Evento The effects of teaming and bridging relational strategies on relationship manager performance(2016) CARLA SOFIA DIAS MOREIRA RAMOS; DANNY PIMENTEL CLAROTrabalho de Evento Should firms invest in a multi-channel marketing approach for relationship management?(2016) CARLA SOFIA DIAS MOREIRA RAMOS; Barros, Celso; ADRIANA BRUSCATO BORTOLUZZO; DANNY PIMENTEL CLAROTrabalho de Evento Salespeople formation of triadic closure: the study of network dynamics(2016) CARLA SOFIA DIAS MOREIRA RAMOS; DANNY PIMENTEL CLAROTrabalho de Evento Dynamic Intrafirm Relational Strategies and Sales Performance(2016) CARLA SOFIA DIAS MOREIRA RAMOS; DANNY PIMENTEL CLAROTrabalho de Evento Dynamic effects of intrafirm relational strategies and relational structures on performance(2017) CARLA SOFIA DIAS MOREIRA RAMOS; Claro, Danny P.; Gonzalez, Gabriel; Palmatier, Robert W.Introduces a dynamic perspective on the influence of intrafirm relationships on relationship marketers’ sales performance. Integrates results from two studies: a longitudinal sample (three-year period) of relationship managers from a single firm and a sample of RMs across three industries.