Quality of performance metrics, informal peermonitoring and goal commitment

N/D

Autores

Gomez-Conde, Jacobo
Lopez-Valeiras, Ernesto
Malagueño, Ricardo
Oyadomari, José Carlos Tiomatsu

Orientador

Co-orientadores

Citações na Scopus

Tipo de documento

Artigo Científico

Data

2022

Unidades Organizacionais

Resumo

We examine whether the quality of performance metrics affects informal peer monitoring and, in turn, goal commitment. By fostering performance-oriented behaviours, performance metrics drive managers to involve themselves in learning and improvement efforts, building a fertile atmosphere for informal peer monitoring. We argue that the quality of performance metrics is positively associated with direct peer monitoring and negatively linked to indirect peer monitoring. Subsequently, we postulate that direct (indirect) peer monitoring is positively (negatively) associated with goal commitment. We use partial least squares (PLS) to analyse survey data from store managers in a large retail firm. Results provide overall support for our hypotheses.

Palavras-chave

Performance metrics; Informal peer monitoring; Goal commitment; Management control; Gossip; Praise

Titulo de periódico

Accounting & Finance
DOI

Título de Livro

URL na Scopus

Idioma

Inglês

Notas

Membros da banca

Área do Conhecimento CNPQ

CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO

CIENCIAS SOCIAIS APLICADAS

CIENCIAS EXATAS E DA TERRA::PROBABILIDADE E ESTATISTICA::PROBABILIDADE E ESTATISTICA APLICADAS

Citação

Avaliação

Revisão

Suplementado Por

Referenciado Por