Quality of performance metrics, informal peermonitoring and goal commitment
N/D
Autores
Gomez-Conde, Jacobo
Lopez-Valeiras, Ernesto
Malagueño, Ricardo
Oyadomari, José Carlos Tiomatsu
Orientador
Co-orientadores
Citações na Scopus
Tipo de documento
Artigo Científico
Data
2022
Resumo
We examine whether the quality of performance metrics affects informal peer monitoring and, in turn, goal commitment. By fostering performance-oriented behaviours, performance metrics drive managers to involve themselves in learning and improvement efforts, building a fertile atmosphere for informal peer monitoring. We argue that the quality of performance metrics is positively associated with direct peer monitoring and negatively linked to indirect peer monitoring. Subsequently, we postulate that direct (indirect) peer monitoring is
positively (negatively) associated with goal commitment. We use partial least squares (PLS) to analyse survey data from store managers in a large retail firm.
Results provide overall support for our hypotheses.
Palavras-chave
Performance metrics; Informal peer monitoring; Goal commitment; Management control; Gossip; Praise
Titulo de periódico
Accounting & Finance
DOI
Título de Livro
URL na Scopus
Idioma
Inglês
Notas
Membros da banca
Área do Conhecimento CNPQ
CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO
CIENCIAS SOCIAIS APLICADAS
CIENCIAS EXATAS E DA TERRA::PROBABILIDADE E ESTATISTICA::PROBABILIDADE E ESTATISTICA APLICADAS
CIENCIAS SOCIAIS APLICADAS
CIENCIAS EXATAS E DA TERRA::PROBABILIDADE E ESTATISTICA::PROBABILIDADE E ESTATISTICA APLICADAS